Index

 

A. Introduction

B. Information Collected

C. Information Use

D. Cookies

E. Disclosing Information

F. Changes To This Policy

G. Contacting Us

 

A. Introduction

We are committed to protecting any data that we collect concerning you.  By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.  We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

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B. Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website.  Other information that may be needed from time to time to process a request may also be collected as indicated on the website such as delivery details.  We DO NOT collect credit/debit card information.  Data in relation to credit card payments is processed by PayPal on a secure website linked to ours and they have their own privacy policy. 

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C. Information Use

We use the information collected primarily to process the task for which you visited the website.  Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information.  This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

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D. Cookies

Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognise your account.  Our website does not take advantage of this facility and functionality should not be affected if you have configured your computer to prevent your computer from accepting cookies.

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E. Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.  We may use the information to keep in contact with you with regard to after sales support and to inform you of developments associated with our business should you have requested this.  If at any time in the future we should wish to disclose information collected on this website to any third party for any other purpose, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify any individual.

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F. Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

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G. Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at privacy@shenonline.co.uk.  You can also correct any factual errors in that information or require us to remove your details form any list under our control.

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Last Updated 1/09/2008